Refund policy
Our provider offers a free reprint or refund when a product arrives damaged or has a manufacturing error, as long as you contact us within 30 calendar days of product delivery.
Inkspire-Me is a print-on-demand company, and every product is made only after it's ordered. This also means that returns and exchanges are not supported if your customer ordered the wrong size, color, or simply changed their mind.
How to request a reprint or refund
If a product arrives damaged or has a manufacturing error, submit an Issue Report contact@inkspire-me.store within 30 calendar days of delivery. Include a clear photo showing the issue. There's no need to return the damaged product.
If the same issue affects multiple products that share one design, include an additional photo or video showing all the affected items in a single frame so we can confirm it.